Shure Inc.  July 2009

"Jeff Cappelli and Chicago Piano Service is the vendor I have selected to care for the two Steinway pianos owned by Shure Incorporated.  Jeff is reliable, thoughtful, and thorough in his care of these instruments. One piano is a model A that is more than 110 years old.  Shure entrusted Jeff with a recent rebuild, and the results are amazing.  He was able to maintain the unique character of the instrument while correcting the tuning problems with the installation of a new pin-block. The finishing touches are immaculate—it is as pretty as a new one! Jeff’s attention to detail with the ongoing care of this instrument is first rate. We also own a very special new Steinway Model B.  Jeff’s expert eye for quality was invaluable when this piano was selected. No matter what your piano service needs are—evaluation, tuning, or rebuilding—Jeff Cappelli and Chicago Piano Service has earned my highest recommendation."

— Dean Giavaras, Manager, Performance/Listening Center and S.N. Shure Theater

Laurie Spiegel November 2009

"I am at a bit of a loss for words to describe how amazingly improved our century- old Steinway is as a result of you and your staff's work, knowledge and expertise.  Each of you brought to the work you did on this instrument a level of dedication that is all too rare in this world today.  Every nuance of uneveness, touch or tone that I perceived was independetly caught and corrected by your team in the course of the work.  Taking the extra time needed, going the extra distance, making sure it is really as excellent as it has the potential to be, this seems to be your company's normal stardard of care.  I can't thank you enough for the tremendous improvements in touch, tone, response and sound."  Laurie Spiegel, Composer, New York.

Randy Rogers  August 2009

"Just a note of thanks for the excellent work you and your staff provided in the refurbishment of our circa 1939 Jansen Piano/Desk - The attention to detail was something I could not find (and trust) in the Dallas, TX or the Minneapolis/St. Paul Metro areas - Your Chicago Team is one of true craftsman, very rare, and very much appreciated  - I would bet that the Jansen Piano Company would have thought that the refurbished piano had come just off their 1939 factory floor - Additionally, your Team has restored a cherished family heirloom to "like new" condition  - I would be pleased to provide you and your Team any reference you might need to further your fine craft and service."

— Randy Rogers

Chicago Baldwin Piano

"As a Baldwin Piano Dealer we use only the best service technicians when taking care of concert artists. Jeff provides that service and has never let us down. We treat all of our customers in the same manner as we do the artists and Jeff and his crew are a big part of the reason we always have satisfied clients."
— Tim Paul, Chicago Baldwin Piano, Piano Trends Music Company

Louise Kuhny  August 2009

"Our family has depended on Jeff Cappelli and Chicago Piano Service since we purchased our Steinway concert grand piano (model D) five years ago.  Since we have several serious pianists in our household, our piano is played between five and eight hours a day.  Mr. Cappelli keeps our D in outstanding condition in every way.  He not only tunes it to perfection, but he regulates the action to a high level of sensitivity that my family expects in a fine instrument.  Mr. Cappelli's expertise provides consistent voicing throughout all registers, enabling us to enjoy a rich Steinway sound from low bass to high treble. Purchasing a Steinway concert grand is only the first step in providing one's family with a fine instrument.  It is also necessary to find a fine technician to bring the piano to life through outstanding tuning, regulation and voicing. We are pleased to have Mr. Cappelli as an important partner in our family's enjoyment of music."

— Louise Kuhny

Dick Holt  December 2008

"I purchased a 6' 1" grand in 1990 and these last almost 18 years have been greatly enhanced by its presence in my home.  Much of that is due to the careful and meticulous maintenance of this piano by Jeff Cappelli and his Chicago Piano Service Inc.  including maintaining the regulation, hammer shape, key bushing replacement, tuning and voicing.  Jeff also installed a Dampp-Chaser system and keeps an eye on any other items needing attention. 

Jeff Cappelli is reliable, competent and thoroughly knowledgeable of all aspects of pianos.  I cannot recommend more highly he and his work."

Sincerely,

Dick Holt,

Pianist, Wheaton, IL

RSHolt1959@aol.com