Communications & Grievance

We consider it a great privilege to serve families in educating their children from a classical and Christian perspective. We are committed to upholding and supporting each family's authority in the lives of their children. This kind of relationship requires clear communication. We recognize that in this relationship there lies a great temptation to talk to others (gossip) about a specific issue or person rather than take direct action to resolve conflicts in a manner consistent with scripture. We have outlined the proper lines of communication and dealing with grievances according to the biblical principles found in Matthew 18 and James 3. We believe that Scripture teaches that conflicts should be handled discreetly and carefully, while believing and speaking the best about each individual involved. Trinity Classical Academy staff and administration will abide by these same principles in communicating with parents and students.

Parents to Teacher
If an issue should arise regarding an individual teacher's behavior, rules or procedures, the parents should speak directly to the teacher. If the issue is not satisfactorily resolved, the parent may bring the concern to the Headmaster.

Parents to Headmaster
If an issue should arise regarding any school rules, procedures or curriculum or the Headmaster's behavior, the parents should speak directly to the Headmaster. Parents may also present concerns about individual teacher's behavior, rules or procedures directly to the Headmaster if the matter was not resolved with the specific teacher. If the issue is not satisfactorily resolved, the matter may be taken before the school board.

Parents to Board
If an issue regarding any policy, curriculum, program or staff member has not been satisfactorily resolved with the administration, the parents may present their concerns to the Board at the regularly scheduled board meetings. Parents should communicate with a Board member to schedule such a hearing.

While clear communications between the school and families can breakdown with negative issues, they can breakdown with positive issues as well. Often parents will have an idea on how to improve the school, but are not sure how to share it. In this case the same principles should be applied. If a parent has an idea about how to improve a classroom, they should talk to the teacher. If a parent has an idea about how to improve the school in general, they should talk to the administration. It is always best to communicate directly with the person primarily in authority over the issue at hand.