Welcome to the on-line portfolio of an award-winning, marketing and technical communications professional. Please take a few moments to review a selection of samples from my portfolio as well as previous clients' and employers' comments about my work.
OVERVIEW
I have 12 years experience writing editorial and B-2-B marketing communications copy. I have another 14 years experience as a technical communications specialist, writing documentation and training manuals for end users.
CURRENT STATUS
I am a full-time employee with Eldorado Computing, Inc./An HP Company. Thank you, Eldorado!
To view a recent kudo from a senior colleague, open the Kudos and Compliments page.
I accept occasional freelance jobs involving the development of marketing communications materials or editorial copy. Interested parties should address queries to gsmichaels@yahoo.com or leave a message at 602.257.0857. I will respond promptly.
Overview
My primary responsibility is the development of on-line help for Javelina, ECI's industry-leading, GUI-based, health claims management system.
"I spoke to Sumant today about our current Jv 0.11.0 offering...
Anyway, after Sumant reviewed the content of the System module
JOH his response was a very enthusiastic 'Kick Ass!.'
" In other words, Sumant is really pleased with the work you have done.
He likes the JOH template, layout and content (content based
on the outline/framework perspective we are tasked with. Very good job to you!"
—Steven Hill, Manager, QA—
The challenge is a significant one. I particularly enjoy adding simple but colorful graphic call-outs to what might otherwise seem like a dishearteningly dense compendium of text and terminology. I also seem to have a knack for identifying possible system issues before they become client concerns. This doesn't always endear me to colleagues, but I am told that my contribution is nonetheless appreciated by those responsible for ensuring system quality and reliability.
As my unique contribution to corporate culture, I have offered to paint the portrait of any colleague or family member willing to sit for me... at no charge. Several colleagues took me up on the offer. My manager ended up with three paintings, one of his wife, one of his newborn daughter, and finally, a painting that references traditional Madonna and Child paintings, featuring his daughter and a woman I invented for the purpose.
I walked into the office today and I've got to tell you, I love this painting.
It is wonderful and I am very appreciative. Just want to let you know that
I will enjoy this painting for a very very long time.
—Steven Hill, Manager, QA—
To see more accolades and annual reviews from former employers and clients, visit the Kudos & Compliments page.
