To Whom It May Concern:

I believe you will find that my experience and accomplishments qualify me for serious consideration as a technical communications professional with your firm. I have served Eldorado Computing/ MphasiS as a (Senior) Technical Writer for 13 years.  My accomplishments include creation of…

·        Comprehensive documentation (K-Edit & FrameMaker)

·        A multitude of module-specific training manuals (FrameMaker)

·        Online help (RoboHelp)

·        Intranet articles (DreamWeaver)

·        Marketing collateral (newsletters, direct mail, release notes, etc.)

“Glenn is very efficient and a pleasure to work with. He has taken on a heavier workload in the past six months... He has done an excellent job with all documentation completed in the past year. I can always count on Glenn to make sure deadlines are met while clear and concise information is communicated to our clients and internal staff.”    —Randy Schultz, Manager; MphasiS/Eldorado Computing, Inc. (2006)—

In March 2007, Take Charge America contracted with me to develop comprehensive online help in RoboHelp for its proprietary CRM system. My contract ran through December of 2007.

“Thanks for the excellent job you have done. It has definitely exceeded my expectations.”   —Jason Miles, Director of Enterprise Architecture, Information Technology (2007)—

My resume reflects a circuitous career path. I also have many years of experience in the marketing and marketing communications arena. For example, I served Access-Laserpress as Marketing Manager, managed development of the firm’s B2B website, generated all the content associated with it and attracted new clients.

“So, if you are looking for someone with ‘high level’ intellectual ability… Glenn Michaels is your man! He is creative, thinks ‘outside the box.’ And knows what is required to get the job done. Absent specific direction, he will formulate a plan… and execute it.”    —David Seid, President; Access-Laserpress, Inc. (2006)—

Careful consideration of my entire career will demonstrate that I am effective, hard working, unusually versatile and quick to assimilate all needed information.  Given the opportunity to be of service, I can confidently state that you will find my contributions to be valuable and significant.

Sincerely,

Glenn Scott Michaels

gsmichaels@yahoo.com   

PS

Samples of my work are available for review through the Technical Writing Samples page. If you don't already have the password, I will be happy to share it with you upon request.