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Frequently Asked Questions

Editing and Publishing Content

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How do I edit the content on my SiteKreator website?

You can manage the content on your SiteKreator website with the online editing tools available in Admin View of the site. 

  • To login to Admin View simply click the Edit link available at the bottom of each page on your site and enter your login and password created during sign up. You can also login from SiteKreator's home page.
  • Once logged, you can change the content on your site with the help of the edit icons which stand for each content element on the page. Clicking an icon allows you to edit the specific element. Roll over an icon brings up additional options for adding more items, moving or deleting items.
  • The Control Panel available in the top right corner of each page in Admin View will give you access to functions related to the whole site.

See also

Concept of Editing tutorial

 

What is the difference between Admin View and Normal View?

The Normal View is what visitors accessing your site will see. You can see your site in Normal View at http://sitekreator.com/<login> where <login> is the login name you have selected when signing up for an account. Only the changes which are published are visible in Normal View.

The Admin View is accessible only for the site owner after logging with a password. It is your workplace for managing content. The Admin View looks just like the Normal View apart from the little edit icons throughout the page. Each icon allows you to manage the object it stands for.

See also

Concept of Editing tutorial

 

Will users see the changes I make in Admin View?

The changes you make in Admin View will not be visible to outside visitors until you decide you are ready to publish them. So, you can safely work on content in Admin View while visitors are browsing the site.

 

How do I publish changes?

With SiteKreator you can publish changes instantly. There are three publishing options depending on the scope of the changes you want to publish:

  • If you wish to publish updates done on a particular page, simply click the red label  located in the top right corner of the page.
  • If you wish to publish updates done on several pages, roll over the Control Panel  icon in the top right corner of a page and select "Manage Pages". All pages with not published updates will be marked with a red  icon. Click the icon for each page you wish to publish.
  • If you wish to publish all changes on the site use the "Publish All Pages" option available in "Manage Pages", or from Control Panel  select "Site Properties" and click the "Publish All Changes" button.

 

Can several people edit content on the site at the same time?

Not currently. If several people make changes over the same content only the updates of the last one will be saved. SiteKreator's version 3.0 will introduce a page locking mechanism which will allow for multi-user editing.

See also

Can I edit two SiteKreator websites simultaneously?

 

Can I remove an already published content from Normal View but still keep it in Admin View?

Yes. To remove a published content element from Normal View, roll over its icon and select "Hold". The item's icon will change to reflect that it is placed on hold - a red mark will appear in one corner. After placing the item on hold, publish the page and the item will no longer be available in Normal View. When you decide to restore the item in Normal View again, roll over its icon, select "Unhold" and publish the change.

 

Can I undo changes and revert to a previous version of the content?

Although the SiteKreator system supports versioning of content, for the time being there is no user interface to undo a change once saved even if you haven't published to Normal View yet. The option to revert to the last published version of content will be introduced in future releases. Currently, you can use Undo / Redo functionality only while working within the Text and Image editor before you have submitted the changes to the page.  If you have applied an update in Admin View that you wish to undo and the change is not published to Normal View yet you can restore the content by copy-pasting it from Normal View.

 

Can I edit my SiteKreator site offline?

No. SiteKreator is a platform for online content management. You need to be online in order to apply updates and manage your site.

You can, of course, work on text content for your pages offline in a text editing program and easily copy-paste it in the Text and Image editor once you login to your SiteKreator website.

 

Can I see what the Normal view of my website will look like without logging out of the Admin view and publishing changes?

Yes. If you want to check how the content will appear in Normal View, before to publish any changes, roll over the Control Panel  icon available in Admin View of your website and select "Show / Hide icons ".

 

Can I export the content of my site?

Yes, you can download the site and its content with any download manager, such as Wget. Please bear in mind that you will be able to download just a static version of the content on all pages, not an interactive site which can be managed the same way as on the SiteKreator platform.

 

How do I enable advanced features such as Image Galleries, Forms, Forum and Blog, Mailing List, Hits Counter, HTML Snippet?

The advanced elements can be enabled for a particular working session. To select an advanced element, follow these steps:

  • Roll over the Control Panel  icon in the top right corner in Admin View and select "Advanced Elements"

  • In the dialog which opens select the elements you wish to enable and press "Update"

The option for adding the selected advanced elements will now be available when you roll over the element icons on the page.

 

Can I create a site with multi-language content with SiteKreator?

Yes, SiteKreator supports multi-language content. Please note that on some designs the menu items or page and section titles may not work with some specific encodings. Full multi-language support for these areas is included in upcoming releases. If you have encountered problem with a specific language, please contact us for more information..

 

I can't publish updates. There is no Publish option in the top right corner of the page or it doesn't work.

The problem could be due to browser cache or interference of security programs installed on your computer. Please try clearing your browser cache first.

If you are using Internet Explorer:

1. Select "Tools" > "Internet Options"

2. In the "General" tab - press the "Settings" button in the "Temporary Internet Files" section.
3. Click "Delete files" button in the "Temporary Internet Files" section.
4. In the pop-up that opens, check "Delete offline content". Click "OK".

 

For FireFox, please follow these steps:
1. Select "Tools" > "Options"
2. In the "Privacy" tab locate the "Cache" option and press "Clear"

3. Press "OK".

Close all browser windows then open a new browser and try to login and try publishing.

 

If the clearing of cache doesn't help, check if you have an internet security program enabled on your machine (i.e. Norton Internet Security, Zone Alarm or others).  Such programs may alter the code of the page and not allow active functions like the Publishing interface to work properly.  If disabling the software doesn't help, please contact us for further help.

See also

I can't see the image gallery on one of my pages although it is published.

 

Is there an easy way to notify a group of users when I publish new updates?

Yes. For any page on your site, you can enable automatic notification for publish. It will send an email message to the members of a selected mailing list on your site whenever new updates are published on this page.

  • In Admin View, go to the page you wish to set notification for
  • Roll over the Control Panel  icon in the top right corner and select "Page Properties"
  • Open the "Special Features" sections by clicking on "Show Option" next to it
  • In "Notify by email on publish" field choose a mailing list

See also

Advanced Page Properties tutorial

Mailing List tutorial

 

No editing options appear when I click on the element icons.

The problem could be due to a pop-up blocking software installed on your machine or popup blocking options enabled in your browser settings. You should enable pop-ups for Sitekreator.com in the browser or pop-up blocking software settings.

See also

I can't login to my account from the Edit icon at the bottom of each page - no login popup appears.

When clicking on a thumbnail in my Image Gallery the pop-up with large view wouldn't open.

 

Can I edit two SiteKreator websites simultaneously?

Editing two SiteKreator websites at the same time is not recommended. It may result in a mix-up of browser sessions and cause problems with inability to login to one of the accounts or elements from one of the sites displayed into the other website. In both cases the problems can be quickly resolved. Please, contact SiteKreator Support for assistance.

See also

Can several people edit content on the site at the same time?

 

My website is too slow to view and edit.

SiteKreator is hosted on a distributed network of servers that has been designed to provide fast loading from any part of the world. If you are experiencing a slow down, there most probably is a reason on your or our end that is preventing you from taking full advantage of the global hosting infrastructure.

  • If you are using Internet Explorer to edit your SiteKreator website we can recommend you install the free HTTP Watch plug in on your computer. When a slowdown is observed, please copy/paste the result from loading the page obtained from HTTP Watch  and send it to us.
  • If  you are using another browser, please contact us with the exact URL of the page where the slowdown was observed as well as the approximate time. We'll check the cause for the reported accident into our system logs and provide further assistance.
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