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Frequently Asked Questions

Image Galleries

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How do I upload multiple images in a gallery at once? 

Just add all the images you wish to upload in the gallery in a compressed (zipped) folder. Then from the Image Gallery  icon select "Add > Gallery Images" and browse to the zipped folder located on your local drive. 

See also

Creating Galleries tutorial

How do I create a zipped file / compressed folder?

 

What is the difference between thumbnail and slideshow view of the gallery?

  • In thumbnail mode gallery image thumbnails are displayed in columns and rows on the page. This mode is more appropriate for galleries with a large number of images where you wish to have easier visibility on the overall set of images.
  • In slideshow mode one image at a time is displayed on the page. The slideshow is particularly appropriate for a fancier presentation of up-close view of images. It also allows for a number of transition effects.

Both views offer a selection of navigation options and allow you to open an enlarged view of images on click on a thumbnail.

See also

Advanced Galleries tutorial

 

How can I add a comment for some image?

When adding a new image you can specify a brief comment for it in the "Comment" field in Gallery Image Properties. Note that if you are uploading a zip of images at once, the comment will be applied for each image in the zip. In order to modify the comment for an already added image, simply click on the Gallery Image icon  to open the Gallery Image Properties, file your notes in the "Comment" field and press "Update".

By default, gallery image comments are displayed below each image, but you can select a different option:

  • Click on the Image Gallery icon  to open Image Gallery Properties
  • Expand the "Thumbnails" section by clicking on the "View Advanced Options" link next to it.
  • From the "Show Comments" dropdown select the desired option for displaying image comments.

See also

Creating Galleries tutorial

Advanced Galleries tutorial

 

The thumbnails of my images are badly cropped. Can I disable the cropping?

Yes. If your gallery consists of images in portrait and landscape formats, it could be difficult to select a thumbnail size that will accommodate equally well both formats. In this case you can disable the option "Crop Thumbnail" available in "Gallery Image Properties > Thumbnails > View Advanced Options". All images will now preserve their original aspect ratio as thumbnails.

See also

Advanced Galleries tutorial

 

How can I make the large view of images fit in the image viewer?

First, select appropriate image viewer size from "Image Gallery Properties > Popup Viewer > Popup dimensions". The large view of images will automatically be prepared by SiteKreator so that the smaller side of the image fits in full in the dimensions set for the image viewer with an option to pan in order to view the rest of the image. If you wish the large view of your images to fit in full in the image viewer, in "Popup Viewer section", select "Show Advanced Options" and check the "Scale to Fit check" box.

See also

Advanced Galleries tutorial

 

When clicking on a thumbnail in my Image Gallery, the pop-up with large view wouldn't open.

  • If you have installed some pop-up blocking software like Google toolbar, Yahoo companion, etc. please make sure you have turned the pop-up blocking off for http://sitekreator.com

  • Make sure you have selected "View Enlarged" in the link option for images. You can change the link option by clicking the Gallery Image icon.

See also

I can't login to my account from the Edit icon at the bottom of each page - no login popup appears.

No editing options appear when I click on the element icons.

What browsers and operating systems is SiteKreator compatible with?

Creating Galleries tutorial

 

Each time I add new images to my gallery, they go at the end. How can I add images at the beginning of my gallery?

If you want the images to appear at the beginning of your Image gallery use the "Add Gallery Image(s)"  option from the Gallery Image icon situated in front of the first image. Similarly, you can insert images at any place just by selecting the "Add Gallery Image(s)" option from the icon of the image before which you wish the new images to appear. Adding images using the "Add Gallery Image(s)" option of the main gallery  will always add them at the end of your Image gallery.

 

Can I link directly to the URL of an image added in SiteKreator?

To keep SiteKreator websites fast and cost-effective we utilize a sophisticated Content Delivery Network which load-balances all images and files between our 4 datacenters worldwide and serves them from the least loaded datacenter, nearest to the user. Therefore, the URLs of images and files get constantly changed and linking directly to an image or file URL may result in a broken link.

A nice workaround would be to insert the image in a file area and use the file's permanent URL to link directly to it.

See also

Can I link directly to the URL of a file uploaded in a File Area?

 

How do I start the slide show in the Popup viewer?

1. Make sure you have selected "View Enlarged" in the link option for your Gallery Images.

2. In the Image Gallery properties, open "Popup Viewer" section and check that "Slideshow" is set to "Enabled" (auto start or manual).

3. Click the first gallery image to open the popup viewer.

4. If you have selected auto start the slideshow will start playing with the opening of the viewer. If you have selected manual start, press the Slideshow play button in order to start it.

See also

Advanced Galleries tutorial

 

When I try to print an image I get a notice that its resolution is not sufficient although my original image is hi-scale?

If you have not explicitly selected to preserve the original images on upload in the gallery, it is possible that the large view image generated by SiteKreator according to the set dimensions for the popup viewer is not sufficient for printing in the selected photo format. Click on Image Gallery  icon and in "Popup Viewer" section > "Advanced Options" make sure that the "Keep Original Images" checkbox is selected. Reupload the images and try printing again.

See also

Advanced Galleries tutorial

The images I uploaded are very large, but there doesn't seem to be an option to zoom in to the full view.

 

The images I uploaded are very large, but there doesn't seem to be an option to zoom in to the full view.

By default the originals are not preserved on the site after generating the thumbnail and large view images. To enable this option, click on Image Gallery  icon and in "Popup Viewer" section > "Advanced Options", select the "Keep Original Images" checkbox. You will need to reupload your images again to have the original show up as an available in the Popup Viewer.

See also

Advanced Galleries tutorial

When I try to print an image I get a notice that its resolution is not sufficient although my original image is hi-scale? 

 

Can I restrict access to the original image only to select users?

Yes.  You can restrict access to the originals of your images only for select users based on password or membership to a mailing list on your site. To restrict access to the original for a particular image, click on the Gallery Image icon , open "Advanced Settings" section. Fill in a password or select the members of which mailing list on your site will have access to the original image.

See also

How do I keep my gallery images from being enlarged and printed by anybody?

Can I make some pages on my site available to select users only?

Can I restrict access to a particular file to select users only?

Can I create a forum or blog with restricted access?

Can I create an option for paid membership on my site?

  

I can't see the image gallery on one of my pages although it is published

The problem could be due to browser cache or interference of security programs installed on your computer.

Please try clearing your browser cache first. 

If you are using Internet Explorer:

1. Select "Tools" > "Internet Options"

2. In the "General" tab - press the "Settings" button in the "Temporary Internet Files" section.
3. Click "Delete files" button in the "Temporary Internet Files" section.
4. In the pop-up that opens, check "Delete offline content". Click "OK".

 

For FireFox, please follow these steps:
1. Select "Tools" > "Options"
2. In the "Privacy" tab locate the "Cache" option and press "Clear"

3. Press "OK".

Close all browser windows then open a new browser and try to login and try publishing.

 

If the clearing of cache doesn't help, please check if you have an internet security program enabled on your machine such as Norton Internet Security, Zone Alarm or others.  Such programs may alter the code of the page and not all elements on it may be properly displayed. If disabling the software doesn't help, please contact us for further help.

See also

I can't publish updates. There is no Publish option in the top right corner of the page or it doesn't work.

 

I have selected a transition effect for the slideshow but it doesn't seem to be working when I view the images in the Gallery

The transition effects available for the slideshow of thumbnails and large view of images are currently only supported by the inbuilt features of Internet Explorer. That's why if you are viewing the gallery with another browser, the images may change without transition effect. We would recommend using the Fade transition effect, as it is supported by FireFox and Safari as well.

See also

Advanced Galleries tutorial

 

How do I keep my gallery images from being enlarged and printed by anybody?

In order to allow access to the original images and printing capabilities to selected users only, we'd recommend you to set small Popup Viewer Dimensions when uploading your images and combine this with Access Restriction for the original images.

 

This way, the larger view of images, which appears when you click on the thumbnail will be with too small resolution to print. Only users who are given the password and whose email is added to the list of authorized persons, will be able to access the originals and make quality photo prints.

 

We can also recommend you to create a page which explains that the images are copyrighted and that access to quality resolution and prints can be obtained after filling in a form. If you wish to sell the right to use the images, add a PayPal button as well. Once you receive a PayPal notification for received payment, you can add the user's email to the list of persons authorized to access and print the originals and send them the password.

See also

Advanced Galleries tutorial.

Can I restrict access to the original image or the print interface only to select users?

Can I create an option for paid membership on my site?

 


How do I create a zipped file / compressed folder?
In order to upload multiple images to an Image Gallery at once, you'll need to first add them to a zipped file or compressed folder.

 

On Windows XP

Using Windows Explorer, navigate to the folder, which contains the images you wish to upload.

  • On the File menu, point to "New", and then click "Compressed (zipped) Folder". Type a name for the new folder, and then press "ENTER".
  • Using Windows Explorer, drag any images you wish to upload to your gallery into the .zip file.
     

Using Winzip

Winzip is a PC application that creates .zip files. You can download Winzip for home usage from www.winzip.com

  • Once you have Winzip installed, navigate to the folder, which contains the images you wish to upload.
  • Select them all by clicking on the first image and then clicking on the last one with the SHIFT button pressed.
  • With the mouse over one of the selected files, make a right click then from the popup dialogue select "Add > WinZIP  > Add files to zip... "
  • Then enter an appropriate name for the zip file in the requester that pops up an press "OK".

 

On Mac OS X

  • Command-click (or Shift-click for contiguous files) on the images you wish to include in the compressed folder
  • Then choose "Create Archive of X Items" from the Action menu.

Once the file is created you can upload it to your image gallery using. The images from the file will be automatically extracted and added to the gallery.

See also

Creating Galleries tutorial

How do I upload multiple images in a gallery at once? 

 

I can't find the option to add Image Galleries from the Area icon.
To be able to add Image Galleries to your site, you should first activate them from Advanced Elements. To do so you should enter Admin View of your site, roll over the Control Panel icon on top right, select Advanced Elements and check the checkbox in front of Image Gallery. Click on Update and then you should have the option to add Image Gallery when you roll over the icon on your site pages.
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