SiteKreator Support Forum http://sitekreator.com/sitekreator/support_forum.html hourly 1 1970-01-01T00:00+00:00 RE: gallery bugs http://sitekreator.com/sitekreator/pc_url_21241068 <p class="plain"></p><div class="plain">The first thing we suggest is to try and <a link="" target="_blank" href="http://www.wikihow.com/Clear-Your-Browser%27s-Cache" class="plain">clear the browser's cache</a> and then re-load the page before editing again. </div><div class="plain"><br></div><font class="plain">If the issue persists, please send us a brief message at: support (at) sitekreator (dot) com with more details about the page / gallery where you are observing the issue and our engineers will investigate. If possible, please include a screenshot of the page with the green areas as it appears when you see it.</font><br><p class="plain"></p> Mark McGrady 2011-12-05T11:42:39-08:00 RE: gallery bugs RE: gallery bugs http://sitekreator.com/sitekreator/pc_url_21230796 <p class="plain">Mark,</p><div class="plain"><br></div><div class="plain">i keep on having the same bugs when uploading pcs. Sometimes I see the red bar saying the was an error. I also tried it in Chrome, without a positive outcome...</div><div class="plain"><br></div><div class="plain">any ideas for me?</div><div class="plain"><br></div><div class="plain">thanks</div><p class="plain"></p> Web 2011-12-04T21:17:12-08:00 RE: gallery bugs RE: Forum email notification http://sitekreator.com/sitekreator/pc_url_21140600 <p class="plain">In the near future, we plan to introduce tagging, improved search options, and many other new and improved features with our new blogging engine. Currently we have several significant updates in progress, so we cannot yet provide a tentative release date for the forum/blog enhancements. Please keep an eye on our <a link="" target="_blank" href="http://sitekreator.com/sitekreator/blog.html" class="plain">SiteKreator development blog</a> to get the most up to date information on this and other features.</p> Mark McGrady 2011-11-28T17:35:50-08:00 RE: Forum email notification RE: multi language sites http://sitekreator.com/sitekreator/pc_url_21103914 <p class="plain">Hi Peter,</p><div class="plain"><br></div><div class="plain">We appreciate your feedback and will consider options for optimizing multi-language site setup in future updates.</div><div class="plain"><br></div><div class="plain">For the time being, the only options are to edit the content and design of each site individually. To prevent the need to completely modify each design independently, we recommend duplicating the alternate site(s) only after completing the initial design concept. This will give you a copy of the design and pages, and you only need to translate the content, and <a link="" target="_blank" href="http://sitekreator.com/sitekreator/pc_url_15193904" class="plain">link the sites</a>. If you need to apply additional design modifications later, there should only be limited adjustments required to duplicate the effects on all of the sites.</div><div class="plain"><br></div><div class="plain">If this will not work for you, Google offers a free <a link="" target="_blank" href="http://translate.google.com/translate_tools" class="plain">Translate widget</a>  that is  easy to embed in your site with the <a link="" target="_blank" href="http://support.sitekreator.com/html_snippet.html" class="plain">HTML snippet</a>. This tool only needs to be embedded on one site, and will allow users to select many languages in the user view. (Keep in mind that you are not in control of the translated content with this widget.)</div><p class="plain"></p> Mark McGrady 2011-11-25T11:46:19-08:00 RE: multi language sites RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21103891 <p class="plain">Hi Armel,</p><div class="plain"><br></div><div class="plain">I am glad we were able to resolve this issue over email - by recalculating the storage and increasing the disk space for your account. Please let us know if you have questions, or if we can assist you with anything further.  </div> <p class="plain"></p> Mark McGrady 2011-11-25T11:17:36-08:00 RE: Can't save and dump images RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21069710 <p class="plain">oh and... by the way, it's in french and breton language for an artist in Brittany   so don't be surprised if you do not understand.. much...</p><div class="plain"><br></div><div class="plain"> <a link="" target="_blank" href="http://en.wikipedia.org/wiki/Brittany">http://en.wikipedia.org/wiki/Brittany</a></div><p class="plain"></p> Armel Le Sec'h 2011-11-23T10:36:58-08:00 RE: Can't save and dump images RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21069603 <p class="plain"><a link="" target="_blank" href="http://sitekreator.com/ArmelLeSech/">http://sitekreator.com/ArmelLeSech/</a></p> Armel Le Sec'h 2011-11-23T10:30:38-08:00 RE: Can't save and dump images RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21067693 <p class="plain">What is the site's web address?<br></p> Jeremy.Goldsborough 2011-11-23T08:31:10-08:00 RE: Can't save and dump images RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21067382 <p class="plain">No Ideas Lol, it is a free and quite an old account (created by an ex-associate of my mom) so I really do'nt know how it was done... and seriously the online pages total weight is around 8.1 Mb and it still bug... <img width="21" src="http://0601.nccdn.net/1_5/337/1e1/0f5/sm_confused.gif" bmargin="0" height="21" border="0" title="Confused" type="0" lmargin="0" rmargin="0" tmargin="0"></p> Armel Le Sec'h 2011-11-23T08:11:55-08:00 RE: Can't save and dump images RE: Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21066354 <p class="plain">Armel, why is your account storage space only 10MB? The standard storage space for a SK Account is 1,000 MB.<br></p> Jeremy.Goldsborough 2011-11-23T07:11:41-08:00 RE: Can't save and dump images Can't save and dump images http://sitekreator.com/sitekreator/pc_url_21065323 <p class="plain"><br>"The file can't be saved, because it exceeds your account storage limit."<br><br>Well Well I tried to modify the site of my dear mother and each time I tried to save I have the message "The file can't be saved, because it exceeds your account storage limit." but I'm well below the 10Meg limit. <br>The message appears also on previously saved page where I have just modified the text, even If I try to edit and do nothing at the end...<br><br>It wasn't a big deal of a problem but before I noticed some images at the end of the pages have disappeared and I have hit the publish button to soon.<br><br>So 2 or 3 scans of press articles of Shows of my dear mother, (she's a painter) went missing and I don't have a clue why because the file limit is not reach .<br><br>Can I recover them ? My mom is not a super geek so It will be a hell of a mess to recover those images by her. And do you know why this message appear because It appears even If i remove some text on existing page and it refuse to save and dump the images ?<br><br>I will also write it to support email<br></p> Armel Le Sec'h 2011-11-23T04:58:47-08:00 Can't save and dump images multi language sites http://sitekreator.com/sitekreator/pc_url_20913868 <p class="plain">using sitekreator for multilanguage sites seems not ideal at the moment.</p><p class="plain"> </p><p class="plain">Yes, using the language selection app we can switch between two domains/subdomains.</p><p class="plain"> </p><p class="plain">And yes by using the My Account: duplicate site feature we can copy site A in a specific language to site B to be translated to another language.</p><p class="plain"> </p><p class="plain">However, once we have duplicated from A to B we are stuck. Any changes to design and structure of A have to be repeated on B manually.</p><p class="plain"> </p><p class="plain">What we want is one layout/design, and one structure - and two or three languages contentwise.</p><p class="plain"> </p><p class="plain">Are there any improvements planned to the handling of multi-language sites? I assume this would help greatly on the European market.</p><p class="plain"> </p> Peter 2011-11-18T00:24:43-08:00 multi language sites RE: Google complains: Robots.txt is invalid http://sitekreator.com/sitekreator/pc_url_20723185 <p class="plain">Hi Jayashree,</p><div class="plain"><br></div><div class="plain">The websites have supported a "Robots.txt" file upload for years now. Please view this tutorial for details:  <a link="" target="_blank" href="http://support.sitekreator.com/seo_related_files.html" class="plain">http://support.sitekreator.com/seo_related_files.html</a></div><div class="plain"><br></div><p class="plain"></p> Mark McGrady 2011-11-08T10:54:50-08:00 RE: Google complains: Robots.txt is invalid RE: Google complains: Robots.txt is invalid http://sitekreator.com/sitekreator/pc_url_20720607 <p class="plain">Is this done?</p><div class="plain">Is this available to the users?</div><p class="plain"></p> Jayashree Patil 2011-11-08T09:56:48-08:00 RE: Google complains: Robots.txt is invalid RE: Changes made with SK Pro Editor are not reflected when I publish! http://sitekreator.com/sitekreator/pc_url_20648090 <p class="plain">Hi, </p><div class="plain"><br></div><div class="plain">If I can add something,</div><div class="plain">I often experienced the problem of not having the design responding to an a SKPro parameter. This is not a malfunction : everytime it's because of the hierarchy of the various parameters. If you try to change a parameter in SK Pro and you observe no change, it's because your parameter is overrided by another one of higher priority. You have to find which one.</div><div class="plain">For example ,in the Style Editor, many parameters are driven by the base style template and cannot be modified by additional style templates like fonts.</div><div class="plain"><br></div><div class="plain">Hope this helps.</div><div class="plain">Renaud</div><div class="plain"><br></div><p class="plain"></p> Renaud 2011-11-03T10:59:19-07:00 RE: Changes made with SK Pro Editor are not reflected when I publish! RE: gallery bugs http://sitekreator.com/sitekreator/pc_url_20592104 <p class="plain">Please send us a brief message at: support (at) sitekreator (dot) com with more details about the page / gallery where you are observing the issue and our engineers will investigate. If possible, please include a screenshot of the page with the green areas as it appears when you see it.</p> Mark McGrady 2011-10-31T17:15:41-07:00 RE: gallery bugs RE: gallery bugs http://sitekreator.com/sitekreator/pc_url_20590652 <p class="plain">the problme persists...<br>sometimes i can see the red bar down there that says there was an error when mopving the pic.<br><br>thisd happens both when uploading and moving pics...<br></p> Peter 2011-10-31T15:53:36-07:00 RE: gallery bugs RE: Changes made with SK Pro Editor are not reflected when I publish! http://sitekreator.com/sitekreator/pc_url_20590576 <p class="plain">Hi Iram,</p><div class="plain"><br></div><div class="plain">When you apply changes using the SK Pro Editor and the updates are not reflected in the user view, it is most likely related to one of the following:</div><div class="plain"><br></div><div class="plain">1. The webpage you are publishing is not using the Layout that you edited with SK Pro. You can update the layout from the <a link="" target="_blank" href="http://support.sitekreator.com/page-options.html" class="plain">Page Options</a> area.</div><div class="plain">2. The Layout &/or Styles were not updated properly. </div><div class="plain"><br></div><div class="plain">In either case, if the issue persists - please send a link to the page where the issue occurs and we will investigate. Please include a brief description of the steps that were taken and include any pertinent screen-shots.</div><div class="plain"><br></div><div class="plain">Best regards,</div><div class="plain">Mark</div><p class="plain"></p> Mark McGrady 2011-10-31T15:44:48-07:00 RE: Changes made with SK Pro Editor are not reflected when I publish! Changes made with SK Pro Editor are not reflected when I publish! http://sitekreator.com/sitekreator/pc_url_20468396 <p class="plain"><b>Hi ,</b></p><div class="plain"><b>I would like to know why sometimes when I make changes with SK Pro Editor , the changes are not reflected in my web page when I publish?There are any specific reason that can cause this situation? <img width="21" src="http://0901.nccdn.net/1_5/160/1b0/3da/sm_puzzled.gif" bmargin="0" height="21" border="0" title="Puzzled" type="0" lmargin="0" rmargin="0" tmargin="0"></b></div><div class="plain"><b><br></b></div><div class="plain"><b>Thanks!</b></div><div class="plain"><br></div><div class="plain"><br></div><div class="plain"><br></div><p class="plain"></p> Iram 2011-10-22T18:36:36-07:00 Changes made with SK Pro Editor are not reflected when I publish! RE: Gallery: transparent images http://sitekreator.com/sitekreator/pc_url_20420472 <p class="plain">as Chris from the SK support suggested: load transparent images as thumbnails ... and it works!</p><p class="plain"> </p><p class="plain">Thank you for speedy help!</p><p class="plain"> </p> Peter 2011-10-19T05:03:28-07:00 RE: Gallery: transparent images